As an Adobe-certified technical program manager with 14 years of experience in platform management, visual design, and digital marketing, my goal is to boost operational efficiency, user experience, and customer engagement. I specialize in driving growth through empathetic leadership, strategic data insights, and innovative digital strategies, making me a fit for roles tackling logistical, technical, and creative challenges.
Content Design
Digital Marketing
SEO
User Research
UX
Website Optimization
Amazon Web Services | AWS Data Exchange
Increase in page views
Increase in unique visitors
Increase in email engagement
Amazon Web Services | Digital Marketing
Reduction in bounce-rate
Increase in visits from organic search
Decrease in publishing time
Amazon Web Services | AWS Marketing
Reduction of erroneous content
Reduction in trouble-tickets
Self-service publishing
United States Department of Transportation
Increase in total visits
Increase in mobile usage
Reduction in bounce-rate
United States Department of Transportation
Increase in total visits
Decrease in publishing SLA
WCAG2.0 and 508 compliance